Position Overview

We are seeking an experienced Business Systems Analyst (BSA) with Guidewire Policy Center ACE Certification to join our dynamic and outcome-focused project team. The BSA will play a key role in delivering high-impact projects across personal insurance platforms, contributing from project ideation through to completion. This role requires a detail-oriented, collaborative individual who thrives in Agile environments and is focused on continuous improvement, stakeholder satisfaction, and business value delivery.

Key Responsibilities

• Collaborate with stakeholders to support project planning, prioritization, and design.

• Understand business objectives and ensure alignment across technical teams.

• Define, gather, and document business and technical requirements for IT and Digital implementations.

• Translate business needs into detailed, actionable technical specifications.

• Manage and optimize sprint plans; continuously assess for efficiency improvements.

• Lead project meetings, working sessions, and regular status updates with cross-functional teams.

• Ensure project scope is clearly defined, tracked, and maintained throughout the lifecycle.

• Identify and proactively resolve project risks and blockers.

• Provide feedback and suggest improvements for process and project delivery.

• Partner with business and technology teams to ensure high-quality, value-driven project outcomes.

Required Qualifications

• Minimum 5 years of experience as a Business Systems Analyst on Agile/Scrum teams.

• Guidewire Policy Center ACE Certification – required.

• 3+ years of experience in personal insurance domain.

• Experience in Scrum Master roles or responsibilities – strong asset.

• Experience in digital transformation and/or conversion projects – preferred.

• CIP designation – preferred or equivalent strong insurance industry knowledge.

Skills & Competencies

• Strong business acumen and customer/stakeholder focus.

• Proven ability to think critically and solve complex problems.

• Results-driven with a consistent focus on business outcomes and benefits.

• Superior communication and interpersonal skills—both written and verbal.

• Excellent organizational, planning, and time management abilities.

• High attention to detail and structured approach to documentation and analysis.

• Proactive, self-starter with a strong sense of ownership and collaboration.

• Team player with the ability to build rapport across technical and business teams.

We are seeking skilled Mobile Developers with React Native experience to contribute to a high-impact Payments project for one of our leading clients. This role requires hands-on expertise in mobile application development and a strong understanding of mobile architecture, best practices, and performance optimization.

Job Description

As an experienced mobile developer, you will:

• Lead the development and maintenance of mobile applications.

• Write clean, efficient, maintainable, and testable code following SOLID principles and industry best practices.

• Enhance application performance, responsiveness, and overall quality.

• Work with APIs and integrate third-party libraries and services.

• Collaborate with product managers and backend developers to define, design, and ship new features.

• Conduct code reviews and provide constructive feedback.

• Monitor code quality using tools such as Sonar and other industry-standard platforms.

Responsibilities

• 8 to 10+ years of recent, hands-on experience in mobile development.

• In-depth knowledge of mobile concepts, architecture, and implementation.

• Proven ability to develop scalable, high-performing, secure, and highly available mobile solutions.

• Excellent communication skills and the ability to understand business value and technical requirements.

• Demonstrated enthusiasm and initiative, with a strong willingness to ask questions and contribute proactively.

• Familiarity with professional software engineering practices, including coding standards, code reviews, version control, build processes, testing, and deployment.

Overview

We seek a positive and collaborative Technical Lead – Guidewire PC/BC/CC to join our Software Engineering Group. In this role, you will work with globally distributed teams, including business representatives, business analysts, architects, and engineers, to plan, design, develop, test, and implement enterprise solutions.

The ideal candidate will be passionate about driving quality and efficiency, have deep technical expertise in Guidewire platforms, and embrace a culture that challenges the status quo while simplifying processes, technology, and workflows.

Key Responsibilities

• Review software requirements efficiently.

• Build architectural diagrams and design documents.

• Design screens, business rules, and workflow changes

• Write programs and configure/package/deploy software.

• Establish and adhere to coding standards.

• Debug and unit test code.

• Perform peer code reviews.

• Mentor junior resources.

Required Qualifications

• Bachelor’s degree or higher in Computer Science, Computer Engineering, or a related field, or equivalent experience.

• 10+ years of proven experience in Guidewire Application Development.

• Expertise in GOSU language, Guidewire configuration and coding, Guidewire tools and accelerators, Guidewire Batch, and predefined plugins.

• Ability to read code in other languages and reverse engineer products.

• Experience with Agile software development and tools such as Git, Bitbucket, Jenkins, Jira, and Confluence

• Strong domain knowledge of Property & Casualty Insurance.

• 7+ years of Guidewire development experience.

• 7+ years of experience coding RESTful APIs.

• 7+ years of experience in programming languages such as C#, Java, Python, etc.

• Expertise in end-to-end design and development of business database applications.

• Experience creating modern web applications and designing Web APIs with REST/JSON.

• Deep understanding of design thinking and customer-centric development.

Must-Have Skills

• Guidewire Associate Certification.

• Guidewire Integration and Policy Center experience.

• Hands-on experience with Guidewire Cloud APIs, including synchronous and asynchronous API calls, authentication mechanisms (OAuth 2.0), pagination, and error handling.

• Proficiency with Guidewire Integration Gateway for secure, scalable, event-driven integrations.

• Experience with Guidewire App Events and Event Driven Architecture, including Pub/Sub models.

• Familiarity with Guidewire Cloud tools: TeamCity, Bitbucket, DataDog, Guidewire Home.

Nice to Have

• Guidewire Ace Certification (preferably Integration).

• Guidewire Billing Center configuration knowledge.

• Experience writing automated GUnit tests for integrations using Guidewire data builders.

• 7+ years of experience with relational databases and SQL (MS SQL Server and Transact-SQL proficiency preferred).

Job Overview

We are seeking a resourceful and forward-thinking Cybersecurity Engineer - Senior to join the Cybersecurity Operations team. This role acts as a subject-matter expert and advisor across a variety of cybersecurity initiatives and serves as a critical liaison between project teams, business stakeholders, and technical units including Security Operations Center (SOC), Data Loss Prevention, Compliance, Threat Intelligence, Risk Management, Governance, IAM, Systems and Network Engineering, Software Development, and third-party vendors.

The ideal candidate will have a strong technical background in networking, system administration, and programming, coupled with a passion for advancing cybersecurity practices within an enterprise environment.

Key Responsibilities

• Define security scope and requirements for assigned projects, including functional and non-functional security needs.

• Develop and execute security test cases aligned with project objectives.

• Implement and manage cybersecurity tools and platforms.

• Onboard data sources to the Security Information and Event Management (SIEM) system.

• Design and automate playbooks and processes within a Security Orchestration, Automation and Response (SOAR) platform.

• Ensure compliance with internal security policies, standards, procedures, and applicable legal and regulatory requirements.

• Contribute to the development of cybersecurity capabilities and solutions aligned with strategic objectives.

• Identify security gaps and recommend best practices to strengthen the organisation’s cybersecurity posture.

• Monitor emerging threats and assess their potential impact.

• Manage and troubleshoot cybersecurity tools across Windows and Linux environments.

Qualifications & Experience

• Minimum 5 years of experience in IT or networking, with at least 3 years focused on cybersecurity.

• At least 2 years of hands-on cybersecurity engineering experience in two or more of the following domains:

  • Cloud security (AWS, Azure, GCP)

  • SIEM, log management, network security and monitoring

  • Endpoint detection and response

  • Vulnerability management

  • SOAR and automation

  • IAM/PAM

  • Data Loss Prevention

  • Threat Intelligence and UEBA

• Proficiency in managing and troubleshooting cybersecurity tools in both Windows and Linux environments.

• Strong understanding of network protocols, security best practices, and vulnerability remediation.

• Ability to work independently, manage multiple priorities, and meet tight deadlines.

• Excellent written, verbal, and interpersonal communication skills.

• Experience in creating detailed technical documentation for security solutions and operational processes.

• Demonstrated commitment to continuous improvement and professional development.

• Proven ability to collaborate with distributed teams and influence cybersecurity best practices.

Preferred Certifications

• CISSP, CISM, CISA, Security+, or other recognized security certifications are strong assets.

• Bachelor’s degree in Computer Science, Engineering, or a related field.

Job Description

• Provides support and control of project management activities, ensuring quality and excellence in project delivery under the direct supervision and guidance of the Project Manager.

• May manage a specific phase of a project or lead light governance projects under the coaching of a Project Manager.

• Responsible for overall coordination, status reporting, and stability of project-oriented work efforts.

• Assists the Project Manager with day-to-day activities, including status reporting and applying project management methodologies to ensure projects are delivered on time, within budget, and meet quality standards and customer expectations.

• Manages administration and tracking of projects through all phases—from initiation to completion.

• Identifies scheduling issues and potential risks within project plans.

• Ensures alignment with governance and processes, taking guidance from Project Managers, QA, and Compliance teams regarding procedures, metrics, and reporting.

Requirements

• 5+ years of experience directly related to the duties and responsibilities outlined.

• Familiarity with Enterprise Portfolio Management (EPM) applications.

• Proficient in Microsoft Project; strong skills in Microsoft Word, Excel, and PowerPoint.

• College diploma or equivalent experience.

• Excellent interpersonal, communication, influencing, and collaboration skills.

• Strong organizational skills with demonstrated follow-up and attention to detail.

• Ability to gather and analyze statistical data and generate reports.

• Ability to interpret, adapt, and apply company guidelines, policies, and procedures.

• Capability to manage multiple deliverables in a fast-paced, evolving environment.

Job Summary:

We are seeking a skilled and detail-oriented Performance Tester to join our team. The ideal candidate will be responsible for designing, executing, and maintaining performance tests to ensure our applications meet high performance, scalability, and reliability standards. This role requires a strong understanding of performance testing tools, methodologies, and best practices to identify bottlenecks, optimize performance, and ensure seamless user experiences.

Key Responsibilities:

• Performance Test Planning:
  • Collaborate with stakeholders to understand performance requirements and create comprehensive test plans.
  • Define performance benchmarks, SLAs, and KPIs for applications.
• Test Design and Execution:
  • Develop performance test scripts and scenarios using tools like JMeter, LoadRunner, or Gatling.
  • Simulate various loads and conditions to assess application performance under stress.
• Performance Analysis:
  • Monitor application performance during tests, identifying bottlenecks, resource constraints, and other potential issues.
  • Analyze test results and generate detailed reports with actionable insights.
• Optimization:
  • Work with developers and architects to recommend performance optimizations for application and infrastructure.
  • Validate improvements after optimization through re-testing.
• Automation and CI/CD Integration:
  • Automate performance testing and integrate it into CI/CD pipelines.
  • Maintain and enhance performance test frameworks for scalability and reuse.
• Collaboration and Communication:
  • Collaborate with cross-functional teams, including developers, QA, and DevOps, to ensure performance testing aligns with the software development lifecycle.
  • Communicate findings and recommendations effectively to both technical and non-technical stakeholders.

Qualifications:

Required Skills:

• Strong experience with performance testing tools like JMeter, LoadRunner, Gatling, or similar tools.
• Proficient in scripting and automation for performance test scenarios.
• Solid understanding of application architecture, databases, and networks.
• Experience in monitoring tools (e.g., Dynatrace, New Relic, or AppDynamics).
• Familiarity with CI/CD tools like Jenkins, GitLab, or Azure DevOps.
• Strong analytical skills to interpret performance metrics and pinpoint root causes.

Preferred Skills:

• Experience with cloud platforms (e.g., AWS, Azure, GCP) and testing cloud-native applications.
• Knowledge of programming languages like Java, Python, or C#.
• Experience with API performance testing using tools like Postman or SoapUI.
• Understanding of Agile methodologies and working in Scrum teams.

Education and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in performance testing or a similar role.

Key Attributes:

• Strong problem-solving and critical-thinking skills.
• Excellent communication and teamwork abilities.
• Detail-oriented with a focus on delivering high-quality results.

Why Join Us?

• Opportunity to work on cutting-edge projects with a dynamic team.
• Support for professional development and certifications.
• Competitive compensation and benefits package.

Apply Now:

If you're passionate about ensuring software performance and enjoy working in a collaborative, fast-paced environment, we’d love to hear from you.

Role Overview

Seeking a dedicated and skilled Desktop Support Resource to join our team at the customer location (Markham, Canada). This role is essential in assisting our customers following the deployment of Windows 11, ensuring a smooth transition and addressing any technical issues that may arise.

Key Responsibilities

• Customer Support: Provide first-level support to customers experiencing issues post-Windows 11 deployment.

• Troubleshooting: Diagnose and resolve hardware and software problems related to desktop systems and applications.

• Installation and Configuration: Assist in the installation, configuration, and maintenance of Windows 11 operating systems on customer devices.

• Documentation: Maintain detailed records of customer interactions, solutions provided, and technical issues encountered.

• Training: Conduct training sessions for customers to familiarise them with Windows 11 features and functionalities.

• Communication: Collaborate with other IT professionals and departments to ensure cohesive support and problem resolution.

• Updates and Upgrades: Manage and execute updates and upgrades to Windows 11 systems as necessary.

• Feedback Collection: Gather customer feedback to improve support services and identify areas for enhancement.

Qualifications

• Education: A degree in Information Technology, Computer Science, or a related field.

• Experience: 7+ years of experience in desktop support and familiarity with Windows operating systems, particularly Windows 11.

• Technical Skills: Strong knowledge of hardware and software troubleshooting, installation, and configuration.

• Communication Skills: Excellent verbal and written communication skills.

• Customer Service: Ability to provide exceptional customer service and support.

• Problem-Solving: Analytical thinking and problem-solving abilities.

• Team Collaboration: Ability to work effectively in a team-oriented environment.

Job Title: IT Risk Qlik Developer

Job Description:

• Design, develop, and maintain advanced Qlik dashboards that integrate various data sources to provide comprehensive insights into IT risk.
• Collaborate with business stakeholders to understand requirements and deliver solutions.
• Identify areas for improvement and propose actionable outcomes.
• Brainstorm and develop innovative control indicators that effectively measure control performance.
• Work closely with business units to understand requirements and ensure alignment with IT Risk goals.

Education:

• Bachelor’s degree in Computer Science, Information Technology, Risk Management, or a related field.

Requirements:

• Working knowledge of IT Risk Management.
• Proven experience in advanced Qlik development.
• Strong proficiency in Qlik Sense/QlikView, data integration, and dashboard creation.
• Strong organization skills, with a demonstrated ability to follow up on outstanding items.
• Ability to manage multiple deliverables in a fast-paced, evolving environment.
• Excellent analytical and critical thinking skills, with the ability to interpret complex data and provide actionable insights.
• Strong verbal and written communication skills, with the ability to communicate technical information effectively to non-technical stakeholders.
• Attention to detail and an openness to challenging the status quo.

Job Title: Automation Test Engineer

Accountabilities

• Design and execute project Test Strategy to ensure high-quality deliverables.
• Provide status updates, escalations, and reporting via metrics to the project team.
• Review user stories, requirements, specifications, and technical design documents to provide timely feedback from a Quality Assurance (QA) perspective.
• Create detailed, comprehensive test plans and test cases, and review them for the project delivery test team.
• Design, develop, and execute test scripts to enhance test coverage.
• Develop and enhance Automation Frameworks to improve testing efficiency.
• Create and manage Test Plans, Test Strategies, Test Cases, Test Data, and Test Execution.
• Perform detailed regression testing and maintain up-to-date test artifacts.
• Collaborate with internal teams (Developers, Business Analysts, Scrum Masters, Product Owners) to ensure testing is integrated within the development lifecycle.
• Ensure timely delivery of testing milestones and project deliverables.
• Ability to meet challenging deadlines and perform effectively under pressure.
• Be a team player and foster a positive work environment.

Technical Requirements

• Extensive experience in test automation and development of automation frameworks across different technologies and platforms.
• Deep understanding and expertise in automation tools (e.g., Selenium, Cucumber, SOAPUI/JSON).
• Hands-on experience in Agile SCRUM development environments with automation testing.
• Strong technical writing skills to document processes and tasks effectively.
• Proven experience in Digital Automation Testing (Cross-Browser, Mobile).
• Clear verbal & written communication skills in English.
• Strong work ethic and professional attitude.

Must-Have Skills

• Insurance Domain Experience – Commercial Lines.
• Expertise in Automation Testing using Selenium with Java/Python/C/C++ (Framework Development & Enhancement).
• API Testing Expertise (XML/JSON, SOAP API, REST API - Framework Development & Enhancement).
• Ability to develop tools/scripts to enable developers to test their own code.
• Strong development/test automation skills using Java/Python/C++.
• Experience working with CI/CD Pipelines, First-Time Automation, and Digital Test Automation.
• Knowledge of SQL and experience with GIT/Bitbucket (Source Code Management tools).
• Experience with Jenkins/JIRA Integration using APIs.

Client is a leading provider in the Property and Casualty (P&C) insurance sector, offering a wide range of insurance products and services tailored to protect individuals and businesses from financial loss. The company's core offerings include coverage for property damage, liability, and personal injury related to various risks such as accidents, natural disasters, and business operations.

The purpose of the Solution Architect role is to:

• Develop end-to-end solution architecture for projects, meeting business requirements.
• Create a DevOps strategy for the enterprise and support the migration of existing pipelines to the target toolset.
• Identify the system impact of proposed changes and collaborate with stakeholders to quantify and qualify that impact.
• Identify technical debt across applications and infrastructure in the landscape.
• Establish a framework to evaluate and prioritize technical debt items.
• Develop roadmaps with the Enterprise Architect and business to remediate technical debt.
• Support cost estimation and execution of technical debt remediation.
• Deliver solutions aligned with Aviva’s IT strategy and architecture goals.
• Ensure compliance with standards, design approaches, and governance.

Accountabilities:

Solutions and Assurance

• Design and create solutions that meet Aviva's technology standards, addressing availability, security, resilience, and performance.
• Produce design options with associated costs, benefits, and risks to enable informed investment decisions.
• Collaborate with product owners, architects, and platform teams to balance long-term and short-term goals.
• Ensure the integrity of end-to-end solutions across platforms, including transition states.
• Estimate IT initiatives and sprint features to meet business outcomes.
• Communicate complex technical concepts to both technical and non-technical audiences.
• Record solution debt incurred during the transition phase and address it in future phases.
• Identify risks and challenges related to proposed solutions, developing mitigation strategies.
• Participate in post-implementation reviews to improve future designs.

Technical Leadership

• Stay up-to-date with technological developments and assess how they fit into the company's architecture.
• Evaluate and recommend tools, frameworks, and platforms for solution development and deployment.
• Define and enforce architecture best practices and standards.
• Conduct architecture reviews for compliance with guidelines.
• Produce design artifacts to support stakeholders in service, security, architecture, and engineering.
• Conduct peer reviews of design artifacts and provide mentoring to less experienced team members.

Design Community Membership

• Contribute to the Solution Architecture community by leading or participating in initiatives to enhance Aviva’s design approach.
• Develop technical skills to support Aviva's need to leverage emerging technology trends.

Risk & Controls

• Identify, own, and manage key risks and IT controls related to iCARE or Archer systems.
• Ensure timely remediation of issues and actions related to controls/risks.
• Keep risks mitigated within Aviva's tolerance level and report their status accordingly.

Problem Solving:

• Solve project-based technical problems in alignment with policies and processes.
• Handle problems ranging from repetitive daily issues to complex technical challenges.
• Escalate issues following guidelines.

Change Management:

• Recommend design solutions to address challenges faced by projects or feature teams.
• Take initiative in adapting to change and recommending improvements based on expertise.

Collaboration:

• Build effective working relationships with project managers, platform managers, architects, and specialists.

External Interaction:

• Maintain contact with suppliers and technology sources to stay updated with relevant knowledge.

Values:

• Care: Make a positive difference in customers’ lives, solving problems and building meaningful relationships.
• Commitment: Act with courage, take ownership, and fulfill promises, understanding the global impact of the work.
• Community: Collaborate and win together, connecting with each other, customers, and communities.
• Confidence: Be brave and passionate, setting new standards for innovation and the future.

Capabilities:

• Proven experience in solution architecture, roadmaps, and design implementation.
• Strong DevOps expertise with exposure to a wide DevOps toolset.
• Broad knowledge of application technologies and infrastructure.
• Experience in creating roadmaps with interim states.
• Familiarity with agile methodologies and the full project lifecycle.
• Financial acumen for business case development and design decisions.
• Strong communication and technical guidance skills.
• Stakeholder management and leadership abilities.