Business Systems Analyst - GuideWire Policy Center

Position Overview

We are seeking an experienced Business Systems Analyst (BSA) with Guidewire Policy Center ACE Certification to join our dynamic and outcome-focused project team. The BSA will play a key role in delivering high-impact projects across personal insurance platforms, contributing from project ideation through to completion. This role requires a detail-oriented, collaborative individual who thrives in Agile environments and is focused on continuous improvement, stakeholder satisfaction, and business value delivery.

Key Responsibilities

• Collaborate with stakeholders to support project planning, prioritization, and design.
• Understand business objectives and ensure alignment across technical teams.
• Define, gather, and document business and technical requirements for IT and Digital implementations.
• Translate business needs into detailed, actionable technical specifications.
• Manage and optimize sprint plans; continuously assess for efficiency improvements.
• Lead project meetings, working sessions, and regular status updates with cross-functional teams.
• Ensure project scope is clearly defined, tracked, and maintained throughout the lifecycle.
• Identify and proactively resolve project risks and blockers.
• Provide feedback and suggest improvements for process and project delivery.
• Partner with business and technology teams to ensure high-quality, value-driven project outcomes.

Required Qualifications

• Minimum 5 years of experience as a Business Systems Analyst on Agile/Scrum teams.
• Guidewire Policy Center ACE Certification – required.
• 3+ years of experience in personal insurance domain.
• Experience in Scrum Master roles or responsibilities – strong asset.
• Experience in digital transformation and/or conversion projects – preferred.
• CIP designation – preferred or equivalent strong insurance industry knowledge.

Skills & Competencies

• Strong business acumen and customer/stakeholder focus.
• Proven ability to think critically and solve complex problems.
• Results-driven with a consistent focus on business outcomes and benefits.
• Superior communication and interpersonal skills—both written and verbal.
• Excellent organizational, planning, and time management abilities.
• High attention to detail and structured approach to documentation and analysis.
• Proactive, self-starter with a strong sense of ownership and collaboration.
• Team player with the ability to build rapport across technical and business teams.