Agile Delivery Specialist/Scrum Master

We have a fantastic opportunity for an Agile Delivery Specialist to join the IT team. Change delivery uses the most appropriate delivery model, including Agile Scrum, Kanban, and XP, with both formal and informal scaling approaches for large and/or complex change. Agile and DevOps are core to our operational strategy, with strong alignment to Systems Thinking and other modern, adaptive, and team-centric approaches to delivery and operations.

The Agile Delivery Specialist role supports the adoption and adherence to these approaches, developing and continuously improving Agile capability and maturity within the team. The primary purpose of the Agile Delivery Specialist is to ensure teams drive change delivery effectively, with a focus on quality, innovation, and value optimization aligned with Agile values and principles.

This is a facilitative servant leadership role. The Agile Delivery Specialist promotes self-organization within the team and drives increasing levels of software engineering maturity, such as DevOps. They work to clear the path for the team, remove blockers, facilitate discussions, enable seamless communication, and collaborate with the Technology Platform Lead and Product Owner to clarify the Product Backlog.

Duties & Responsibilities

• Guide the Team: Foster adherence to Agile values and principles, applying appropriate frameworks and techniques to create an environment of self-organization.
• Teach and Coach: Provide Agile theory and software engineering technique coaching for the team and organization.
• Support Product Owners: Assist Product Owners, particularly in refining and maintaining a product backlog.
• Enhance Communication: Facilitate internal and external communication, improving transparency, and sharing information on team activities.
• Collect and Communicate Metrics: Gather necessary metrics and propose new ones to support continuous improvement.
• Drive Quality Across Change Delivery: Optimize change across the technology platform, ensuring quality throughout the delivery lifecycle and minimizing defects.
• Perform Capability Gap Analysis: Conduct a gap analysis for overall technology platform capabilities and tools, developing a roadmap for improvement.
• Support Value Stream Mapping: Collaborate with Agile Delivery Lead on value stream mapping efforts.

Skills & Experience Required

• Agile Knowledge: Strong understanding of Agile values, principles, and a range of Agile frameworks.
• Industry Knowledge: Familiarity with the insurance business is an asset.
• Stakeholder Management: Effective communication skills and an ability to inspire change within individuals and teams.
• Technical Proficiency: Knowledge of Agile techniques and software development processes, such as Test Automation, Continuous Integration, Pairing, DevOps, Refactoring, ATDD/TDD/BDD, Extreme Programming (XP), and Value Stream Mapping.
• Self-Motivation: Demonstrated ability to learn and explore new ideas independently.

Qualifications

• Professional Certification (minimum PSM1 or equivalent).